Terms of Service for Hippo Polka

Effective Date: July 24, 2025

Agreement to Terms

By creating an account for your child on Hippo Polka, you ("Parent," "you," or "your") agree to these Terms of Service on behalf of yourself and your child. If you do not agree to these terms, please do not use our service.

Important: Hippo Polka is designed for children under 13. Only parents or legal guardians may create accounts for children and agree to these terms.

Description of Service

Hippo Polka creates personalized videos for literacy content based on your child's age, interests, and reading level. Our service includes:

  • Personalized stories and reading activities
  • Age-appropriate educational content
  • Parent dashboards

Account Creation and Responsibilities

Parent Responsibilities

As the account holder, you agree to:

  • Provide accurate information about yourself and your child
  • Maintain the security of your account credentials
  • Monitor your child's use of the platform
  • Ensure your child uses the service appropriately
  • Be responsible for all activity on your child's account
  • Comply with all applicable laws and these terms

Child Account Limitations

  • Children may not create their own accounts
  • Children may only use accounts created by their parents
  • All communications regarding the account will be with the parent
  • Parents are responsible for supervising their child's use

Acceptable Use

Permitted Uses

You and your child may use Hippo Polka to:

  • Access personalized content
  • Engage with age-appropriate literacy materials

Prohibited Activities

You and your child may not:

  • Share account credentials with others
  • Attempt to access other users' accounts or information
  • Upload or share inappropriate content
  • Use the service for any illegal purposes
  • Attempt to interfere with or disrupt the service
  • Use automated tools to access the service
  • Violate any applicable laws or regulations

Intellectual Property

Our Content

All content, features, and functionality on Hippo Polka, including stories, activities, graphics, and software, are owned by Hippo Polka and protected by copyright, trademark, and other laws. You may not copy, distribute, modify, or create derivative works from our content without permission.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use Hippo Polka for your child's personal, educational use only.

User-Generated Content

If your child creates any content through our platform (such as completing activities), you grant us a non-exclusive license to use that content to provide our service and improve the platform.

Privacy and Data Protection

Your child's privacy is governed by our Privacy Policy, which is incorporated into these terms. By using our service, you consent to the collection, use, and sharing of information as described in our Privacy Policy.

Service Availability

We strive to provide reliable service, but we cannot guarantee:

  • Uninterrupted access to the platform
  • Error-free operation
  • Compatibility with all devices or browsers
  • Availability at all times

We reserve the right to modify or discontinue the service with reasonable notice.

Termination

Your Right to Terminate

You may terminate your child's account at any time by contacting us at hello@hippopolka.com. Upon termination, your child's personal information will be deleted in accordance with our Privacy Policy.

Our Right to Terminate

We may suspend or terminate accounts that violate these terms or for other legitimate business reasons. We will provide reasonable notice when possible.

Disclaimers and Limitations

Educational Tool Disclaimer

Hippo Polka is designed to supplement, not replace, traditional reading instruction. We make no guarantees about specific educational outcomes or improvements in your child's reading abilities.

Service Disclaimer

The service is provided "as is" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability

To the maximum extent permitted by law, Hippo Polka shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service.

Indemnification

You agree to defend, indemnify, and hold harmless Hippo Polka from any claims, damages, or expenses arising from your or your child's use of the service or violation of these terms.

Dispute Resolution

Governing Law

These terms are governed by the laws of California, without regard to conflict of law principles.

Dispute Process

Before pursuing legal action, we encourage you to contact us to resolve any disputes. Any legal disputes will be resolved in the courts of California.

Special Provisions for Children

COPPA Compliance

We comply with the Children's Online Privacy Protection Act (COPPA). Parents have specific rights regarding their child's information as outlined in our Privacy Policy.

Child Safety

We are committed to providing a safe online environment for children. We prohibit inappropriate content and communications on our platform.

Parental Supervision

We recommend that parents supervise their child's use of digital platforms, including Hippo Polka.

Changes to Terms

We may update these Terms of Service from time to time. Material changes will be communicated to parents via email with reasonable advance notice. Continued use of the service after changes indicates acceptance of the new terms.

Contact Information

If you have questions about these Terms of Service, please contact us at hello@hippopolka.com

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

By creating an account for your child, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.